As Coronavirus (COVID-19) continues to impact the global community, we want to assure you that the health, safety and wellbeing of our students living in our communities is our top priority.
We are monitoring the situation closely and proactively following healthcare and government advice from the World Health Organization and National Institute for Public Health and the Environment to help ensure we are effectively managing the implications of coronavirus and responding as necessary.
We are also in direct dialogue with our residents, university partners, and suppliers and will continue to monitor and follow healthcare and government advice daily to ensure that our Health & Safety procedures and FAQs are up-to-date. Additionally, we will continue to provide our residents with support and the most up-to-date information.
We have created a COVID-19 FAQ to support and advise the students who live with us and their parents, which can be found below.
The FAQs will be updated regularly, we advise you to revisit this page for the latest information.
Last updated: 20.03.2020
What is a coronavirus (COVID-19)?
COVID-19 is a new illness that can affect your lungs and airways. It’s caused by a virus called coronavirus.
What are the symptoms of coronavirus (COVID-19)?
Based on current evidence, symptoms include fever (high temperature), a continuous cough, chest tightness or shortness of breath.
How can I protect myself and others?
The RIVM advises the following:
I suspect that I may have coronavirus, or one of my neighbours have come to me saying that they think they may be infected. What should I do?
The following applies to everyone:
Stay at home with symptoms of a cold, cough, sore throat or fever and avoid social contact. Call the doctor only if the symptoms worsen (fever above 38 degrees Celsius and difficulty breathing) and you need medical attention.
Testing for coronavirus is not needed if you’re staying at home.
Please let a member of the Nido residence know immediately (preferably via phone) if you have symptoms of coronavirus and need to self-isolate. We can provide you with the advice and the support you will require during this time.
How long to stay at home
You must have no symptoms (fever, cough or cold) for at least 24 hours before you are allowed out of isolation
If you are in contact with someone who has symptoms you must remain at home for 14 days and self-isolate.
Read the RIVM advice about staying at home.
What should I do if I have an underlying health condition?
If your symptoms get worse, contact your doctor / specialist by telephone to discuss whether you should be tested. Read the RIVM advice about underlying health conditions.
Who is at risk?
You may be at a particularly high risk of getting seriously ill with coronavirus if you have:
We are aware that a small number of our students have serious underlying health issues which could make them particularly vulnerable if they acquire coronavirus. Please do let us know if you are concerned, and we can assess the support which can be provided to you.
Students may want to consult a doctor, however because RIVM services may be under pressure people are being encouraged to call Het Rode Kruis 070-44 55 888 in the first instance and otherwise the RIVM helpline at 0800-1351.
What can I do if I’m feeling anxious about coronavirus?
It is perfectly understandable that you might be anxious or worried about coronavirus and the impact it could have on your life, particularly because this might include being asked to stay at home or to avoid other people.
Mind has created a guide here focusing on staying mentally healthy in light of the current situation and we would encourage any students who feel concerned to read the information carefully.
What is the likelihood of coronavirus spreading in the residence?
The Government of the Netherlands is expecting and planning for the significant spread of the virus in the population, and that means it is likely there will be cases.
When we have a case or cases at one of our properties, we will act quickly and decisively to ensure those affected receive the appropriate support, guidance and treatment and are able to self-isolate. We will also ensure all residents are given the appropriate information and advice to manage the risks. If we or the RIVM believe you have been in contact with a known case, you will be informed, and offered the appropriate support.
How is Nido Student responding to COVID-19?
The health, safety and wellbeing of our students is our top priority.
An operational and strategic response group convenes daily, headed by our CEO Brian Welsh. We are monitoring the situation closely and proactively following healthcare and government advice from the World Health Organization and the RIVM to help ensure we are effectively managing the implications of coronavirus and responding as necessary.
Within our residences:
Will the communal spaces be open?
The communal spaces remain accessible to all students currently with the exception of the gym. The gym has been closed as a measurement from the government. We would ask that students who show cold or flu-like symptoms as described on these pages self-isolate and follow the government’s stay at home advice.
The government has advised against large gatherings, and we request that social gatherings in the residence are limited to 10 students or less.
Will events go ahead as planned?
As a precaution, and in accordance with the government guidance we have cancelled our planned events for the time being. You will be notified when they recommence.
Am I allowed visitors?
In accordance with government guidance we advise against having visitors to the residence.
What should I tell my family about the coronavirus situation at Nido?
Please ask them to read the information on these pages so they are familiar with the steps Nido Student is taking to limit the risk of coronavirus infection at our residences.
Please keep in touch with them regularly to let them know you are OK.
I am a worried parent of a student at Nido Student. What should I do?
We understand that this is a worrying time, and you may be feeling anxious about the safety of your child. Rest assured that the health, safety and wellbeing of our students is our top priority. We are continuing to update our protocol as the situation evolves and have put robust measures in place to minimise the risk of contracting coronavirus in our residences.
The mental wellbeing of our students is just as important to us as their physical wellbeing. We recognise that during this uncertain and challenging time, our students may be feeling anxious and stressed. We are signposting them to professional resources on wellbeing, in addition to sharing our own content and ideas on how they can stay positive, active and connected.
Please stay in close touch with your child. Encourage them to familiarise themselves with the information and advice available on these pages. Also, ask them to check their email accounts regularly for any updates.
We will continue to ensure they have the information and support they need, and would appreciate your support in also encouraging them to follow the latest advice and guidance from the RIVM and the Dutch government
I’m an international student – can I go home?
We understand that some students, especially those from overseas, may be anxious and you may be considering returning home. If you do decide to return home, it is important that you notify us that you are leaving.
We would also ask all students to exercise sensible precautions including not travelling to an area where there is a travel warning in place.
I am planning to travel overseas – what should I do?
Please consult and observe the latest advice from Buitenlandsze Zaken (BZ) on travelling outside the Netherlands. The current advice is to avoid “non-essential” travel.
Countries around the globe are imposing heightened health screenings on entry or exit at their borders and many have taken the decision to suspend travel/ entry to foreign nationals.
Several airlines are taking the decision to suspend flight operations to some destinations experiencing severe outbreaks of the COVID-19 virus and due to the decrease in demand for services are beginning to reduce flight schedules and cancel flights.
We strongly advise travellers to confirm their flight status in advance of travel, to allow additional time for immigration and health screenings at airports and check the latest requirements and updates for your destination.
OUR ADVICE FOR PROSPECTIVE STUDENTS
Is Nido still considering new bookings for September 2020?
Yes, we will continue to be open to all applications and will update our FAQs as new information becomes available. Please contact us directly if you have any further questions.
Is Nido still doing viewings?
All viewings will be done virtually currently to minimise any risk, please contact the residence you are interested in directly to arrange a suitable time. You can also view our 360 tours on the website.